Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing or using the website of Consult An Expert 247 ("we", "our", "us"), you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or contact us to discuss your concerns.

2. Description of Services

Consult An Expert 247 provides trained, experienced virtual assistants to businesses. Our services cover administrative and operational support — including scheduling, email and calendar management, customer communication, data entry, document management, research and general administrative assistance. We do not provide licensed professional services, and nothing in our services constitutes legal, tax or financial advice.

This website is provided for informational purposes only and does not constitute legal advice, tax advice, a quote for services or a formal service agreement. A binding service arrangement is formed only when you and we sign a written service agreement.

3. Eligibility

You must be at least 18 years old and legally able to enter into binding agreements to use our website and request our services. By using our website you confirm that you meet these requirements and that all information you provide is accurate and complete.

4. Client Responsibilities

When you engage our services, you agree to provide accurate information, grant reasonable access to the systems our assistants need to perform the agreed tasks, and provide timely feedback and approvals. You remain responsible for the overall direction of your business, all substantive decisions and the supervision of your service agreement.

5. Confidentiality and Data Protection

We treat all information shared with us as confidential. We restrict access to authorised staff, use secure systems, and never sell or disclose your information except as described in our Privacy Policy or as required by law.

6. Data Security and Confidentiality

We take the confidentiality and security of your information seriously. Where our assistants access sensitive data, we follow policies designed to keep that data secure, restrict access to authorised staff only, and never share your data with third parties. You remain responsible for your own obligations under applicable regulations, and you retain full control over the systems and accounts your assistants use.

7. No Legal or Professional Advice

Nothing on this website, in our content, or in our communications constitutes legal advice, tax advice or a professional recommendation. Always consult qualified professionals for matters affecting your business or your legal obligations.

8. Payment and Fees

Fees for our services are set out in your service agreement or the proposal provided to you. Invoices are payable on the terms stated in that agreement. Unless stated otherwise, fees do not include taxes, which you are responsible for as applicable.

9. No Guarantees

While we strive for accuracy and excellence, we make no guarantees about specific outcomes. Results may vary based on factors outside our control, such as the accuracy of information provided to us, third-party systems and your own workflows.

10. Term and Termination

The term of any service engagement is defined in your service agreement. Either party may terminate the agreement in accordance with its terms. Upon termination, you retain ownership of all data and records belonging to your business, and we will cooperate with a reasonable transition.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, templates and software, is the property of Consult An Expert 247 or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or use our content for commercial purposes without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites, tools or resources. We have no control over the content, policies or practices of these websites and accept no responsibility for them. Your use of any third-party website or service is at your own risk and subject to that provider's terms.

13. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the website will be uninterrupted, error-free or free of harmful components.

14. Limitation of Liability

To the fullest extent permitted by law, Consult An Expert 247 and its staff shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages, or any loss of profits, revenue, data or goodwill, arising from your use of this website, reliance on its content, or any services provided, even if advised of the possibility of such damages.

15. Indemnification

You agree to indemnify and hold harmless Consult An Expert 247, its staff, agents and affiliates from any claims, losses, liabilities or expenses arising out of your use of our website, your breach of these terms, or your violation of any law or the rights of a third party.

16. Governing Law

These Terms of Service are governed by and construed in accordance with the applicable laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.

17. Dispute Resolution

We value our relationship with every client. If a dispute arises, we encourage you to contact us first so we can resolve the matter amicably. Any unresolved disputes shall be resolved in accordance with the applicable laws and courts of the jurisdiction in which we operate.

18. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any signed service agreement, constitute the entire agreement between you and Consult An Expert 247 regarding your use of this website and supersede any prior agreements or understandings.

20. Changes to These Terms

We may revise these Terms of Service at any time by updating this page. Your continued use of the website following the posting of changes constitutes acceptance of those changes. We encourage you to review this page periodically.

21. Contact Us

If you have any questions about these Terms of Service, please contact us using the details shown in the footer of this website.